assets/config.js first.
Complete the provider review checklist before approving a profile. Providers cannot be listed until Stripe payouts are enabled.
Grant, extend, and review every Featured Provider listing. Paid checkout, refund, and Stripe settlement records remain attached below.
Review booking payments and investigate any booking excluded from public reputation scores.
Review evidence from both parties before choosing a refund, payout, or split. Payment actions are protected against duplicate processing.
Review every booking excluded from public reputation and every automated linked-payment signal. Each alert explains the evidence, current effect, and recommended review. Dismissing an alert records an acknowledgement without clearing its underlying booking risk flag.
Conversation content is retained for safety and dispute support. Every transcript access requires a reason and is recorded.
Review reports submitted about members or marketplace activity. Every decision and account restriction is recorded in the administrative audit trail.
Monitor payment processing, release deadlines, notification delivery, provider verification, and scheduled workers. Investigate every red condition before accepting live payments.
Account administration
All user accounts
View every registered account, including banned, disabled, deletion-requested, and email-unconfirmed accounts. Account restrictions require a reason and are written to the audit trail.
Privacy-safe product diagnostics
Signup and provider setup funnel
See where visitors continue, stop, or encounter a sanitized error. Herald never records passwords, form contents, uploaded images, or full browser fingerprints here.
Member communications
Send a Herald announcement
Choose the exact member group for each announcement. Each member receives one copy, even when audiences overlap.
Delivery history
Recent announcements
Owner Admin controls
Administrator access
Promote an existing registered member or remove a regular administrator. Every change requires MFA, a recorded reason, and is retained in the audit trail.
Current administrators
Promote a registered member
Search by the member’s verified login email or display name. New administrators must configure an authenticator before entering the console.
Append-only record of sensitive administrative decisions and transcript access.
Review account deletion requests submitted through Member Settings. Requests received by email require identity verification and manual intake before they appear here.